Dear customers，pay attention to the following notice please:
1.Our shop has installed currency conversion tool. If you want to know the currency settlement price of your country, please switch in the upper right corner of the page
2.Shipping Methods：Due to international shopping, it's better to choose registered airmail，It usually arrives in about 30 days. For details of other modes of transportation, please refer to the logistics selection page 3.Shipping fee：Whatever how many products you buy, it will charge 1 time shipping fee. If the shipping fee adds, please contact us ,then we will adjust the shipping fee. 4.Shipping Time：All the orders will be shipped out within 3 business days. 5.After-sale service：If you have any problems with the product received,please do not directly leave negative feedback.Do contact us and we will try our best to solve the problems until you are satisfied.
JOURNALSAY Bentoy Milkjoy kawaii Korea Fashion Bear zipper Cosmetic Cases Main Material: PU
Material Composition: Pu
Item Height: 19cm
Pattern Type: Cartoon
Item Width: 13.5cm
Item Length: 13.5cm
Item Type: Cosmetic Cases
Closure Type: zipper
Style: Casual
Shape: Box
Item Weight: 60g
Model Number: Bentoy 326
JOURNALSAY Bentoy Milkjoy kawaii Korea Fashion Bear zipper Cosmetic Cases Cute Girls Waterproof Makeup Bag Women Travel Wash Bag Home Storage Case Suppies
Size:19CM*13.5CM
15.5CM*15.5CM
Measured by hands, pls allow 1-3 cm error.
(1 cm=0.39 inch)
Colors on your computer monitor may differ slightly from actual product colors
depending on your monitor settings.
1. We accept Alipay.
2. All major credit cards are accepted through secure payment processor ESCROW.
3. If you can't checkout immediately after the auction ends,please wait for a few minutes and retry payment. Friendly advise you to pay soon, so that we can arrange the shipment as soon as possible.
1. If you received an incorrect, damaged, defective, or item not as described, please contact us for a partial/full refund or replacement on our cost.
2. Receive the product within 7 days, we will be happy to exchange or refund for you, as long as all original packaging and accessories are in original condition.
3. If for any reason you are not satisfied with your purchase, please contact us and we will do our best to resolve it.
4. We maintain high standards of excellence and strive for 100% customer satisfaction.
1. If you would like to return your product(s) for repair / replacement / refund, please kindly contact our customer service.
2. All returned items must be in the original packaging and you must provide us with the shipping tracking number, specific reason for the return.
3. If returns for product quality problems,we will refund your full winning bid amount, upon receipt of the item in its original condition and packaging with all components and accessories included, after both Buyer and Seller cancel the transaction from aliexpress. or, you may choose to have a replacement.
1. Feedback is very important,we hope that you can contact us immediately before you give us neutral or negative feedback,so that we can try our best to make you satisfied. A negative feedback can not solve any problems if we don\'t konw the matter.
2. When you receive the item and satisfied with the product, please leave us positive feedback and 5 scores DSR, we will be highly appreciated. On the other hand,your feedback can be used as the shopping-refere.
①：Our shop has installed currency conversion tool. If you want to know the currency settlement price of your country, please switch in the upper right corner of the page
②：fter-sale service：If you have any problems with the product received,please do not directly leave negative feedback.Do contact us and we will try our best to solve the problems until you are satisfied.Please contact me via WhatsApp: +8615557937362
About Indian buyers Question: Will my package be taxed? Answer:For parcels shipped to India, we will prepay customs duties in advance, and all parcels will be tax-free.
Question: How long does it take for the package to reach my home? Answer: The parcel processing time is 1-3 days + the parcel transportation time is 7-25 days = it takes 8-28 days in total
Question: Need to fill in PAN for local payment in India? Answer: Yes, you need to fill in the accurate PAN, please rest assured, we are a regular store and a regular collector, please be assured of your payment
Question: Will my package be split? Answer: At present, the journalsay has updated a brand new transportation channel. Products weighing less than 5kg can be transported in one package and will not be split into multiple ones. Please rest assured to buy.
1: How long does it take to transport the package? Answer: Total Delivery Time (10-30days) = Processing Time (3 days) + Shipping Time (7-25days)
2: Will my package be taxed? Answer: Parcels will not be taxed through standard transportation and economic transportation, please rest assured to buy.
3: What are your transportation methods?
①: Standard shipping: Shipping time: 7-30days (full tracking of logistics information, shipping method: e-packet, CNE, China Post, YANWEN) Free standard shipping if the order amount exceeds $20
②: Express delivery: delivery time: 7-14days (full tracking of logistics information, transportation method: DHL, UPS, TNT, Federal Express)
4: Do you support wholesale products? Answer: Journalsay supports wholesale and dropshopping. Journalsay does not have a product list.For more information, please contact me via Instagram or WhatsApp.
5: Where does the journalsay come from? Answer: The journalsay comes from China, we have ample supply of goods, and the price is affordable and exquisite.
6: Which countries are supported for transportation? Answer: The journalsay can be shipped to more than 200 countries around the world, including India (please rest assured to buy).
7: What payment methods are supported? Answer: I support the world’s most popular credit and debit cards and paypal. For example: VISA, MasterCard, DISCOVER, JBC, ICICI, American Express, Diners Club International. And your local payment Such as India-UPI Peru-interbank
8: Where can I contact you? Service: WhatsApp: +8615557937362 Instagram: journalsay Email: [email protected] Please try to contact me via Instagram or WhatsApp, and I will respond to your questions faster.
9：How can I track my package? Answer: ①: You can find the corresponding order you purchased on my website,（P.S:The tracking number can only be seen through the computer）Find the tracking number, use this website (https://www.17track.net/en) to track your package, please rest assured that all order logistics information is trackable throughout the process ②: Check your Google mailbox "A series of operations such as successful package payment/package delivery" and there will be an email to notify you. In the email, see the tracking number, use this website (https://www.17track.net/en to track your package, please rest assured that all order logistics information is trackable throughout the process
10：I clicked "Confirm Receipt" by mistake, what should I do? Answer: Don't worry, your package will not stop shipping, you can receive your package. You only need to know the tracking number and track it.
DELIVERY Delivery to delivery time may 5~27 Business Days, depending on the items and the way of transportation. Sometimes, the accumulation of goods will cause the logistics company's online logistics information update to be delayed for a long time, but in fact your goods are still being transported, In our experience, it always comes without exception. Thank you for your patience! Special cases, you buy multiple items, We will send in several packages.
We love to hear from you,our team is available to help answer questions and offer styling advice, so if there’s anything you’d like to ask us, we’re right here and ready to help in every way we can.
We strive to answer your questions within.24 hours.
Customer service chat hours:
Monday to Saturday （Except holidays） Pacific Time: 5:30 pm-2:30 am the next day We care about every customer and will contact you as soon as possible! Listen carefully to all suggestions and comments, and welcome everyone to come and give me your opinions.
Please kindly note: During peak seasons and promotional sales, our response time might take a little longer. Please use the same email address you used when placing your order when contacting us, and include your order number in your email.
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