A: You can select your preferred currency using the currency converter tool located in the top right corner of our website.
A: Instead of leaving negative feedback, please reach out to us directly. We are committed to resolving your concerns to your satisfaction. Contact us via WhatsApp at +8618858726426.
A: No, we pre-pay all customs duties, ensuring that your package will arrive tax-free.
A: It depends on your location, the total delivery time is 10-30 days, which includes 1-3 days of processing time and 7-27 days of shipping time.
A: No, the order already includes prepaid customs duties, so you don't need to pay any additional taxes. (Except for Indonesia, Brazil, Argentina)
A:
- Standard Shipping: 7-30 days (full tracking available, methods include e-packet, CNE, China Post, YANWEN). Free for orders over $29.
- Express Delivery: 7-14 days (full tracking available, methods include DHL, UPS, TNT, Federal Express).
A: Yes, we support both wholesale and dropshipping. Please contact us via Instagram or WhatsApp for more details.
A: Our products are sourced from China, where we offer a wide range of goods at competitive prices.
A: We ship to over 200 countries worldwide, including India.
A: We accept a wide range of payment methods including major credit and debit cards, PayPal and local payment methods like Google Pay, Apple pay, Klarna, Mexico - OXXO and Peru Interbank.
A: You can reach us through WhatsApp at +86 188 5872 6426, Instagram @journalsay, or email us at journalsay04@gmail.com. We respond quickest on Instagram and WhatsApp.
A:
- Online Tracking: Locate your order on our website to find the tracking number (visible on computer views) and use https://www.17track.net/en to track your package.
- Email Notifications: Check your Google mailbox for an email with the tracking number after successful payment or shipment. Use the same https://www.17track.net/en website to track your package.
A: Don't worry, your package is still on its way. You can continue to track it using the tracking number provided.
A: For multiple item purchases, items may be shipped separately in different packages.